General Virtual Assistant | Customer Service | Tech Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 4th, 2024 (yesterday)

Member Since

January 6th, 2022

Profile Description

With over six years of expertise in telecommunications and e-commerce, I’m your go-to expert for managing customer relationships, processing orders, and handling inquiries efficiently. Proficient in a variety of tools, I enhance productivity and ensure compliance with the highest standards.
ExperienceCustomer Service & Sales Specialist at Globe Telecommunications Inc. (Upgrade to see actual info): Delivered exceptional service, consistently exceeded sales targets, and expertly upsold and cross-sold services.
General Virtual Assistant & Team Leader at Luna Automation LLC (Upgrade to see actual info): Managed nearly 100 accounts, oversaw order processing, claims, inventory management, and maintained adherence to community standards.<8efe80624d780eba0c6493ec45140364>Email Customer Service at CATCH CREATION 2024:Detail-oriented Email Virtual Assistant experienced in managing high-volume inboxes and maintaining productivity through adherence to strict guidelines. Skilled in tracking and completing assigned emails within set deadlines to achieve a 24-hour response rate. Focused on maintaining high completion rates and meeting or exceeding company productivity standards.
ExpertiseCustomer ServiceAdministrative SupportLeadership & CoachingE-commerce ManagementVirtual AssistanceOrder ManagementGraphic DesignVideo EditingData Entry & ManagementTechnical Support
Tools & PlatformsAmazon, Facebook Marketplace, Walmart, eBay, Alibaba, Ship station, Order hive, Odoo, Ship monk, Remote Desktop, Any desk, Canva, Adobe Products, MS Office, Trello, Skype, Upgrade to see actual info, Konnektive, Helpscout, Mintsoft, Shopify