Travel Specialist/Lead Generation/ software support

Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

Bachelors degree

Last Active

March 31st, 2025 (2 days ago)

Member Since

January 5th, 2022

Profile Description

Travel Specialist (Upgrade to see actual info & Expedia Chase)
Customer Service Excellence – Provided high-quality service to ensure customer satisfaction.
Booking Management – Handled flight, hotel, and car reservations efficiently.
Problem-Solving – Resolved customer concerns related to travel itineraries.
Upselling & Cross-Selling – Recommended and sold bundled travel packages.
Multitasking – Managed multiple customer inquiries while maintaining accuracy.
Attention to Detail – Ensured bookings and itinerary changes were processed correctly.
Communication Skills – Effectively assisted customers via phone, chat, and email.
Time Management – Handled high volumes of transactions within set deadlines.
Software Support Specialist
Technical Troubleshooting – Diagnosed software issues and identified potential bugs.
Analytical Thinking – Assessed and determined whether issues were user-related or system bugs.
Customer Support – Guided customers through problem resolution.
Email Communication – Provided clear and professional responses to customer inquiries.
Adaptability – Quickly learned and supported different software products.
Attention to Detail – Ensured accurate documentation of reported issues.
Collaboration – Worked with technical teams to escalate and resolve software bugs.