Hana

Your enthusiastic Customer Service/ Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 9th, 2024 (2 days ago)

Member Since

January 3rd, 2022

Profile Description

Hi! I’m Upgrade to see actual info, a dedicated and efficient Customer service  representative savvy for over ten years. I am a driven individual with a strong passion for Social Media and deep desire to embark on a career as a Social Media Manager. 

Here is the link to my portfolio.
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With a diverse skill set and a commitment to excellence, I am here to provide you with exceptional service. 

I would love to help you with the following tasks:  
?Customer service support
?Admin Support 

Top Skills

Customer Support

Experience: 5 - 10 years

8+ years of relevant experience across the Customer Service platform with focus on Customer Resolution and Satisfaction.

Customer Support » Technical Support

Experience: 2 - 5 years

4+ years of experience as Technical support in a Telco account ( Telstra -Level 2 support). Doing basic troubleshooting on their internet service. Handling escalations, mostly issues which are a bit complicated.

Office and Administration » Data Entry

Experience: 5 - 10 years

I am a professional data organizer. Develops and implements data quality control methods in collaboration with cross-functional teams to ensure data consistency and integrity.

Other Skills

Office and Administration

Experience: 6 months - 1 year

I worked as a General Virtual Assistant for six months, I managed our clients' inbox effectively, handling and sorting emails, answering questions, and composing and sending business emails on their behalf.

Marketing » Social Media Management » Social Media Marketing

Experience: Less than 6 months

Although I don't currently have any experience in social media management, I do have the necessary education and credentials. I can focus my client's aim since I can provide related talents.

Basic Information

Age
33
Gender
Female
Website
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Address
Madridejos, Cebu
Tests Taken
IQ
Score:  110
DISC
Dominance: 38%
Influence: 14%
Steadiness: 25%
Compliance: 24%
English
C1(Advanced)
Uploaded ID
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