Customer Service | Data Entry | Marketing Specialist

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelor's Degree

Last Active

July 21st, 2024 (63 days ago)

Member Since

December 27th, 2021

Profile Description

Accenture Inc Ph (June 2018 - Feb 2024)
Customer Service Representative
> Taking inbound/outbound calls & answering emails to assist customer regarding utility bills & accounts enquiries, re-connection & disconnection of utility services, provide consumption analysis, & set-up payment plans

Transaction Processing Analyst
> Entering customer and account data from source documents within time limits.
> Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
> Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

Stellar Philippines, Inc.
Airline Reservation Agent (May 2015 - March 2016)
> Took inbound calls to assist customers in booking, changing flights, and answer inquiries regarding their booking and airline's policies.
Outbound Disrupt Agent (March 2016 - April 2017)
> Made outbound calls to inform customers of their updated flight schedules and asked to obtain certain information from customers for their bookings.
Live Chat Reservation Agent (April 2017 - June 2017)
> Accepted incoming chats to assist customers with their flight and answered inquiries regarding the airline's regulation.