Joel

Virtual Assistant / Email and Customer support (8 years exp)

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 12th, 2024 (4 days ago)

Member Since

March 5th, 2015

Profile Description

4 years of work experience in Customer service in various call centers and over a year of experience as Customer Service Email Support for Upgrade to see actual info. I worked as a Freelancer on the Upwork platform for 8 years as VA for a drop-shipper merchant selling on Upgrade to see actual info and am currently working as a Customer Service Virtual Assistant for an Amazon FBA seller One of my tasks is to respond to all customers' email inquiries, requests customer feedback removal, logged reimbursement case, shipment reconciliation, etch through Amazon Seller Central for the three storefronts, Familiar with:- Amazon Seller Account and eBay Platform- Shopify- Shipstation- Reply Manager- Create Listings in eBay- Google Drive- Microsoft Office- Zoho Mail and CRMYou can check the link of my Upwork profile for additional work history and feedback in the link below:Upgrade to see actual info

Top Skills

E-Commerce » Amazon » Dropshipping

Experience: 1 - 2 years

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 6 months - 1 year

Other Skills

E-Commerce » Inventory Management

Experience: 6 months - 1 year

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 6 months - 1 year

Basic Information

Age
45
Gender
Male
Website
Sign Up with Pro Account to View
Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  96
DISC
Dominance: 45
Influence: 17
Steadiness: 26
Compliance: 13
English
C1(Advanced)
Government ID
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