Customer Service | Chat Support | Data Entry | VA

Overview

Looking for gig work

at $10.00/hour

Bachelors degree

Last Active

December 21st, 2024 (3 days ago)

Member Since

December 20th, 2021

Profile Description

I'm a passionate customer service professional with over 10 years of experience exceeding client expectations. I excel at building rapport and resolving inquiries quickly and efficiently across all channels (chat, email, phone). I leverage my strong technical skills in industry-leading tools like Salesforce, Zendesk, and JIRA to resolve inquiries quickly and efficiently, while building positive client relationships.
Why Choose Me?
• Client Champion: I focus on building trust and exceeding expectations, leaving clients happy and raving fans.
• Multi-Channel Master: I can handle inquiries via chat, email, and phone, ensuring your customers receive consistent and exceptional support no matter how they reach out.
• Tech-Savvy Specialist: I'm proficient in Salesforce, Zendesk, JIRA, and other popular tools to maximize efficiency and provide faster resolutions.
• Adaptable & Flexible: I thrive in fast-paced environments and cater to diverse client needs with a positive and professional demeanor.
• Results-Oriented: My focus is on delivering measurable results that contribute to your customer satisfaction and loyalty goals.
Let's discuss how I can customize a support solution that fits your unique needs and drives business growth.