Current Employment Status:
Hired Full Time on Sep 28, 2022

Adrienne

Adrienne Jul T. Alkuino Medical Virtual Assistant

70 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 17th, 2025 (3 days ago)

Member Since

December 15th, 2021

Profile Description

Healthcare Insurance Auditor

Processing medical Upgrade to see actual infoecking the eligibility of the patients, providers, services/procedures are covered by the plan.
-Paying, denying and routing medical claims ( Regular, COB, Medicaid/less fortunate, Medicare and Adjusted)
-Audit medical claims if correctly paid, denied and routed by the agent before releasing for quality purpose.
- Create and send report for the agent's quality score.
-Involved in coaching session to know the Root Cause of the error and to create measurable and attainable Action Plans
-Assigned in upskilling agents from tier 1 to the highest level training Involved in Client call meeting for quality purpose.                                                                            ??Email/Chat Support Auditor

-Worked on auditing emails and chat for resolution on customer's issue with their crypto account.-Ensuring that every email or chat responses by the analyst are correct and based on the existing workflow and timely response should be within the service-level agreement between the client and the company.                 

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Other Skills

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Professional Services » Management Services » Business Management

Customer Support

Office and Administration » Translation

Basic Information

Age
33
Gender
Female
Website
Sign Up with Pro Account to View
Address
Cebu, Cebu
Tests Taken
DISC
Dominance: 34%
Influence: 11%
Steadiness: 27%
Compliance: 29%
English
B2(Upper Intermediate)
Government ID
Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »