-Maintain basic knowledge of client products and services
-Exercise independent judgment in qualifying customers based on their income and credit score
-Ensure performance standards that include team and individual performance factors such as quality and sales conversion are met
-Follow standard procedures and action plans in contributing to the profitability of the organization
-Listened attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
-Ensured services being delivered to the customers meet the Key Performance Indicators (KPIs)
-Well-rounded on handling various lines of business such as Movers Edge Department, OrderEntry, Internet-Phone-Cable technical support and Self-Install Kit activation
-Experienced in supporting voice and non-voice accounts
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.