Email Copywriter / Marketer / Virtual Assistant

With over a decade of experience in the BPO industry at Qualfon Philippines Inc., I've honed my customer service skills from roles ranging from Technical Support Representative to Shift Manager. As a Technical Support Representative, I adeptly assisted customers with phone activation/reactivation/deactivation, troubleshooting, and issue escalation. Progressing to supervisory roles, I oversaw daily operations, provided team guidance and training, and ensured performance metrics were met. Throughout, I maintained a customer-centric approach, prioritizing professionalism and empathy to deliver exceptional service and positive customer experiences.

With a background as a Digital Marketing Virtual Assistant at Love Financial, I've demonstrated proficiency in email management and marketing. I created email nurtures for lead generation funnels, designed compelling email content, and optimized campaigns for audience engagement. I managed email correspondence, organized inboxes, and coordinated email distributions, ensuring timely and effective communication with clients and stakeholders. My attention to detail and organizational skills facilitated efficient email workflow, contributing to successful marketing initiatives and client satisfaction.

Experienced Email Marketing and a year of hands-on experience creating and managing email campaigns. Proficient in various email marketing platforms and tools, such as Active Campaign, PiplinePro, and Mailchimp. Demonstrated ability to craft engaging content and optimize campaigns for improved performance.

Drawing from my role as a Digital Marketing Virtual Assistant at Love Financial, I've developed strong skills in email copywriting. I crafted engaging email content for lead-generation funnels, designed to nurture relationships and drive conversions. Leveraging persuasive language and storytelling techniques, I created compelling copy that resonated with target audiences and encouraged action. By focusing on delivering value and addressing pain points, I contributed to the success of email marketing campaigns, resulting in increased engagement and conversion rates for clients