Richard

Customer Service

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

January 4th, 2025 (17 days ago)

Member Since

December 1st, 2021

Profile Description

Proven track record in delivering exceptional customer service, ensuring high satisfaction and retention rates. Skilled in handling diverse customer needs with empathy and efficiency. Strong verbal and written communication skills, adept at active listening and resolving issues promptly. Experienced in managing customer inquiries via phone, email, and live chat.

Top Skills

Experience: 2 - 5 years

Throughout my tenure, I've developed strong problem-solving skills and a deep understanding of our products and services, ensuring customers receive efficient and effective support.

Experience: 1 - 2 years

Provide exceptional customer service via phone, email, and chat channels. Assist customers with product inquiries, order status, and issue resolution. Ensure timely and accurate responses to customer queries. Document customer interactions and follow-up actions in the CRM system. Collaborate with other teams to resolve complex customer issues.

Experience: 2 - 5 years

Experienced in handling inbound calls with proficiency in resolving customer inquiries and technical issues promptly and courteously. Skilled in utilizing CRM systems to document interactions, update customer information, and ensure efficient follow-up. Strong communication skills with a clear and professional phone manner, adept at active listening and adapting responses to meet customer needs. Proven ability to manage high call volumes while maintaining a focus on quality and customer satisfaction.

Other Skills

Experience: Less than 6 months

Basic Information

Age
27
Gender
Male
Website
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Address
Quezon, Nueva Ecija
Tests Taken
IQ
Score:  135
DISC
Dominance: 33%
Influence: 32%
Steadiness: 25%
Compliance: 10%
English
C2(Advanced/Mastery)
Government ID
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