Highly motivated customer service professional with over 9 years of experience in resolving customer inquiries and exceeding expectations. Proficient in using Gorgias and Shopify platforms to manage customer interactions effectively. Strong skills in communication, problem-solving, and conflict resolution. Experienced in vendor relationship management and scheduling services to enhance client satisfaction. Detail-oriented with a proven ability to maintain accurate records and deliver exceptional service. Bilingual in English and Tagalog.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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