Ernesto

QBO Bookkeeper / CSR / Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

College undergraduate

Last Active

September 30th, 2024 (43 days ago)

Member Since

November 23rd, 2021

Profile Description

I'm a Customer Service Representative / Technical Support . I support customers if they need help about their account, I help them utilize the platform (Netflix). Like how to navigate and get familiarize with the Interface. If they encounter errors, I also help them troubleshoot it and explain why they're having such issue to educate them. Lastly, I handle billing and fraud concerns. If they have questions about their bills I take care of that too and process a refund if Upgrade to see actual infosentially I handle billing & technical support.

Top Skills

Accounting » Quickbooks

Experience: Less than 6 months

Preparation of a Chart of Accounts, Bank Reconciliation, QuickBooks Online Functions, and Creation of Invoices, Bills, and Sales Orders

Customer Support

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Other Skills

Customer Support » Phone Support

Experience: Less than 6 months

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Real Estate » Appointment Setting

Customer Support » Technical Support

Office and Administration » Email Management

Office and Administration » Personal Assistant

Accounting » Bookkeeping » Online Bookkeeping

Experience: Less than 6 months

Preparation of a Chart of Accounts, Bank Reconciliation, QuickBooks Online Functions, and Creation of Invoices, Bills, and Sales Orders

Accounting » Bookkeeping » Online Bookkeeping

Experience: Less than 6 months

Preparation of a Chart of Accounts, Bank Reconciliation, QuickBooks Online Functions, and Creation of Invoices, Bills, and Sales Orders

Customer Support » Sales Support

Experience: Less than 6 months

Basic Information

Age
42
Gender
Male
Website
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Address
Ipil, Zamboanga Sibugay
Tests Taken
IQ
Score:  105
English
C2(Advanced/Mastery)
Uploaded ID
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