Nowella

Virtual Admin Assistant and Customer Support

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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Associates degree

Last Active

October 28th, 2024 (19 days ago)

Member Since

November 21st, 2021

Profile Description

I have worked as a customer service expert dealing with different types of clients having their different feedback for the service and the company. And, I have worked as a virtual admin assistant providing vital support to teams and organizations in virtual environments. 
My goal in customer service is to make sure all the concerns are addressed and all the expectations are met to ensure quality service and end every conversation positively and satisfactorily from the client's end. As a VA,  I would like to offer a seamless blend of administrative proficiency, remote work adaptability, and a commitment to enhancing operational efficiency.
I have been top on customer satisfaction and going the extra mile for every customer as I am a customer myself and would want the same great service I wish to have as a customer. Providing empathy and listening to their needs are the 2 major essential parts of the conversation as this will help gain the customer's trust and ensure a personal connection to the customer to resolve any concerns better there is.

Basic Information

Age
26
Gender
Female
Website
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Address
Tanjay City, Negros Oriental
Tests Taken
IQ
Score:  118
DISC
Dominance: 32%
Influence: 16%
Steadiness: 29%
Compliance: 23%
English
C2(Advanced/Mastery)
Government ID
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