Vanessa
A+ Virtual Assistant| Premium Customer Service Provider
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Associates degree
Last Active
November 25th, 2024 (today)
Member Since
November 19th, 2021
Profile Description
Leveraging a decade of extensive expertise, I consistently provide exceptional B2B and B2C customer service, emphasizing excellence across phone, chat, and
Managed special projects and addressed highly escalated customer service issues, facilitating collaboration with program managers and Points of Contact at the global headquarters of the leading SaaS market player.
I'm your flexible, reliable, and independent virtual assistant who specializes in customer service.
Data Entry<8efe80624d780eba0c6493ec45140364
Online Research
Customer Service
File Management<8efe80624d780eba0c6493ec45140364
Administrative Tasks
Calendar Management
Database Management
Data Reports & Analysis
Social Media Management
E-Commerce Management
Credit Reports and Analysis<8efe80624d780eba0c6493ec45140364
Order & Fulfillment Management
Basic Graphic Design using Canva
Write up low-doc loan applications
Credit, Refunds, Returns and Replacement Management
Shippo
Klaviyo
Canva, CapCut
Recharge, Stripe
OneDrive, Dropbox
ForestAdmin, Linear
Shopify, BigCommerce
Credit Bureau Connection, System Lenders
Microsoft 365 Apps, SharePoint, MS SQL, Power BI
Google Workspace, Calendly, Notion, and
IBM Sterling Order Management, and IBM Call Center for Commerce
MS Teams, Zoom,
SAP ERP, Gorgias, Intercom, Gladly, Tidio, Zendesk, Zoho CRM, and Salesforce CRM
LinkedIn,
If you're sold and think we're a good fit, drop me a personalized message and let me know.
What time works best for you for a discovery call?
PS. I love cats! How about you?
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Other Skills
Customer Support » Ecommerce
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » SAP ERP
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Silang, Cavite
- Tests Taken
- DISC
- Dominance: 41
- Influence: 41
- Steadiness: 13
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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