I'm a multi-trained specialist with almost 5 years of experience in the Call Center Industry. I specialize in administrative tasks, billing, accounts payable, order management, data entry, and customer service.
I obtained a degree in Aviation Engineering Major in Aircraft Maintenance Technology in 2023 and at the same time I started working a Customer Service Representative for a food delivery company in 2020. In my prior work experience, I worked as an Order Management Support for Apple where I assist customers with their shipping related concerns. I handle communication with the carriers like UPS, FedEx, and Uber to expedite delivery, track order status, and confirm shipment issues such as order return, refund, and replacement. I also contact customers through outbound call and
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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