• 4 years of experience providing customer support in busy call center environments for debit cards, bank transactions and telco services.
• An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
• Includes skills in sales and bill collections.
•Fast learner and can adapt to different working phase depending on the company’s demand and the complexity of the tasks.
•Handle customer inquiries, complaints, billing questions and payment extension/service
Experience: Less than 6 months
I can handle any project from scratch and I will deliver according to what is expected of me
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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