Joanna

Virtual Assistant | Customer Service Representative

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Associates degree

Last Active

March 16th, 2025 (8 days ago)

Member Since

November 11th, 2021

Profile Description

As a results-driven professional with over three years of remote work experience, I specialize in providing high-quality support tailored to the dynamic needs of executives and business leaders. With a background in customer service, ticket pricing, and administrative operations, I have honed exceptional skills in communication, time management, and problem-solving, all underpinned by a commitment to confidentiality and adaptability.

My expertise includes:
Executive Support: Calendar management, task prioritization, and seamless project coordination.
Administrative Excellence: Proficiency in tools like Asana, Google Suite, Microsoft Office, and Trello to optimize workflows and ensure efficiency.
Customer Service Mastery: Resolving client inquiries with precision, enhancing customer satisfaction, and ensuring operational excellence.
Attention to Detail: Accurate data entry and error minimization in critical processes such as ticket listing and payroll corrections.

Currently pursuing a BS in Psychology, I bring a versatile perspective to problem-solving and interpersonal dynamics. My passion for organization and collaboration allows me to thrive in high-pressure environments, delivering solutions that drive results.

I am eager to partner with CEOs, founders, and teams who value efficiency, reliability, and a proactive approach to challenges. Let’s connect to explore how I can contribute to your organization's success!