No description

Overview

Looking for full-time work (9 hours/day)

at $8.60/hour ($1,702.80/month)

Bachelors degree

Last Active

November 29th, 2024 (today)

Member Since

November 10th, 2021

Profile Description

Hi there! I'm actively looking "preferably" for a remote job with a competitive pay, benefits and good work environment. Presently, I have 8 years and 6 months of experience in the BPO industry. You may visit my LinkedIn profile for more details.

I may shift to a consultant position, if it's a remote job with a really good pay grade, career growth and benefits. 

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Business analyst
Experience– 3 months

Scope of work:

*. Assist with monthly invoice data
*. Creates ad hoc / custom Excel reports based on request and available data
*. Attends and prepares weekly / monthly business review for all departments
*. Daily reports generation, share files on Power BI, and client/stakeholder management

.......................................................................................................................................................Web hosting experience
Experience– 5 years and 3 months

Team manager / People management
Experience– 2 years and 3 months.

Scope of work: 
*. Admin tasks
*. Conflict resolution
*. Root cause analysis
*. Client relations management
*. Coordinate and update other departments
*. Conducts upskill or training materials on team levels
*. Performance management through DMAIC approach
*. Coaching for employee success to drive customer experience
*. Creation of guide level tools in Excel to monitor team numbers
*. And so forth

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Sales and support 
Experience– 2 years and 9 months.

*. Scope of work– Billing, Sales, Support, Troubleshooting.
*. Focused products– cPanel, Plesk, Managed WordPress, WordPress, Domains, Email, SSL and other products.