As a Customer Support, I handle returns and credit for products, assist the team with the process and concerns about the order, and provide guidance to new hires. I also process various types of orders, monitor them, and update customers in a timely manner through calls, e-mails, and chat support.
I have a Bachelor of Science in Business Administration with a major in Marketing from Doctor Filemon C. Aguilar Memorial College of Las Piñas. I have also completed multiple certifications in effective business communication, digital marketing, and social media marketing. I have applied my skills and knowledge to identify and categorize images as an image annotator and reviewer for five months. I am motivated by delivering excellent customer experience and enhancing my digital marketing expertise.
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