Ma

General Virtual Assistant / Customer Service Representative 

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

January 31st, 2025 (7 days ago)

Member Since

November 6th, 2021

Profile Description

An accomplished Email Support, Customer Support and Technical Support Representative with 4years and 10 months experience in assisting customers and ensuring timely resolution ofcustomer’s queries. Helped call centers in retaining the existing customers with a remarkable FCR(First Call Resolution) ratio. I communicate with the customers and assist them with patience andempathy.
Talking to different people, sending emails and dealing with them about their inquiriesregarding their statements of account, orders inquiries, basic troubleshooting, refund requests, andso many more. Making sure that I am providing excellent customer service and I go above andbeyond for every interaction.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Office and Administration » Microsoft Excel

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Basic Information

Age
36
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  96
Government ID
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“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

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