Beverly

Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

November 27th, 2024 (today)

Member Since

November 2nd, 2021

Profile Description

Hi, My name is Upgrade to see actual info. I started working last 2015 in the BPO industry as an appointment setter for Solar Campaign and cold calling for 2 years. Since I want to explore more in the BPO world I applied for a customer service position and found it very interesting since it also serves as my training ground to enhance my communication skills and problem-solving capabilities which it leads me to stay for 4 years. My career as a customer service support in any field like chat, email, or even technical gives me ideas and knowledge on how to handle different types of customers. I was also introduced to multiple tools like Salesforce, GDS, saber, slack, and even Microsoft Excel, word, and Powerpoint. I also experience Technical support for T-mobile and Foxtel for a year and a half. 

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Customer Support » Technical Support

Experience: Less than 6 months

Been working as technical support for 1 year for T- mobile and Foxtel. We assist the customer in doing basic troubleshooting and technical problems regarding their different devices.

Customer Support » Phone Support

Office and Administration » Data Entry

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Basic Information

Age
29
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  137
English
C1(Advanced)
Government ID
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