Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Bachelors degree
Last Active
November 30th, 2024 (today)
Member Since
October 31st, 2021
Profile Description
Hello, I’m
I’m a skilled Executive Assistant with Project Management With my extensive working experience, I’m well-versed with the following platforms:
*Google Suite *Microsoft Office *Excellent Communication Skills
*Inbox Management *Calendar Management *Exceptional Organizational Skills
I help businesses provide satisfactory administrative assistant service to their prospects and customers. I’m also always on the lookout for an upsell opportunity. In this way, your business gets to attend to the needs of the customers and at the same time generates more revenue.
Here are my main responsibilities as a ROCKSTAR
* Respond to customer queries in a timely and accurate way, via phone,
*Identify customer needs and help customers use specific features of
*Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
*Update our internal databases with information about technical issues and useful discussions with customers
*Draft and prepare canned responses, standard operating procedures, and other assets that will help improve the department
*Monitor customer complaints on social media and reach out to provide assistance
*Share feature requests and effective workarounds with tea
Inform customers about new features and functionalities
*Follow up with customers to ensure their technical issues are resolved
*Gather customer feedback and share with our Product, Sales, and Marketing teams
*Upsell other products/services to existing customers
I’m a fast learner, skilled, and can easily adapt to any working environment. Whether you have a startup or an established business, my virtual services can help you achieve success.
Please don’t hesitate to contact me for any work opportunity. I’d love to bring matched value to your company!
Top Skills
Office and Administration » Personal Assistant
Experience: Less than 6 months
Other Skills
Marketing » Content Creation » Proofreading
Experience: Less than 6 months
Real Estate » Appointment Setting
Experience: Less than 6 months
Advertising » Amazon Ads
Experience: Less than 6 months
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Francisco, Agusan del Sur
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 50
- Influence: 8
- Steadiness: 34
- Compliance: 8
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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Small Shop Dreams to Amazon Realities: Hershe’s Story
Hershe Fe Saloma is a rockstar Online Filipino Specialist Santo Tomas City, Batangas! She's a content maestro -- creating courses, emails, scripts, and more.
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