A Virtual Assistant and
Customer Service professional with leadership and relationship-building
capabilities. As a virtual assistant, I have extensive knowledge of providing
clerical, customer service, and administrative assistance online. I can work in
a fast-paced environment with minimal supervision that may exceed your
expectations. I can be a responsible, high-performing employee with diverse
experience in customer service, administrative tasks, records management,
process documentation, workflow management, and bookkeeping. I have excellent organizational, and time management skills and careful attention to detail. 1 year and 7 months as a Customer Service Representative (Inbound Sales) for Equifax UK voice and back office
2 years and 5 months as Customer Service Representative for American Express Prepaid Card
6 months Senior Agent for Sprint (High-Risk Accounts) Collections
1 year and 7 months as Senior Operations Representative in Capital One Philippines for Fraud and Dispute
6 months as a Roadside Assistance for Agero / USAA (Work from Home)
7 months as a Shift Verification Agent for Clipboard Health (Remote/ Work from Home)
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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