Rowena

Technical Support | Helpdesk | Customer service

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Overview

Looking for full-time work (8 hours/day)

at $8.52/hour ($1,500.01/month)

Associates degree

Last Active

October 4th, 2024 (today)

Member Since

October 29th, 2021

Profile Description

Technical Support for over 7 years that supports both Windows and Mac operating systems. I am knowledgeable in troubleshooting operating system, hardware and software issues. I also have basic knowledge with managing and navigating Microsoft Active Directory, Azure and Admin portals such as Office 365 and Microsoft Teams. I am familiar with the following programs: MS teams, Office 365, Slack, Conectwise, teamviewer, JDE (password resets), ITglue, Autotask, vector, Datto, Forticlient VPN, RingCentral, Addigy, TakeControl.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
29
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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