Florence

Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (6 hours/day)

at $4.00/hour ($528.00/month)

College Graduate

Last Active

November 4th, 2024 (2 days ago)

Member Since

October 29th, 2021

Profile Description

A Customer Service Representative with over 3 years of experience and worked with an E-commerce business.  I prioritize customer satisfaction, provide first-call resolution, and protect the company's reputation by avoiding conflicts with customers and coworkers. 

I am eager to acquire new skills, including social media management, data entry, and other entry-level tasks. I possess the ability to learn and adapt to new environments quickly. Additionally, I am proficient at working independently with little or no supervision.

Here are some of my skill sets:

Soft Skills:
-Strong Communication
-Solution Oriented
-Time-Management 
-Great Attention to Detail

Hard Skills:
-44 WPM | 98?curacy
-Phone Communication (Inbound and Outbound)
-Web Research
-Data Entry and Management 

Tools I am proficient in.
 -Trello, Notion, Canva, Airtable, Click-up, Business Suite, Creator Studio, Slack, Google Drive, Google Docs, Gmail
-CRMs: Fresh Desk
-E-commerce Platform: Shopify
-VoIP/Softphone: Avaya, Genesys, Cisco

Top Skills

Customer Support

Other Skills

Marketing » Email Marketing

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Professional Services » Medical Services

Design » Adobe » Photoshop

Customer Support » Email Support

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
28
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
IQ
Score:  125
DISC
Dominance: 23%
Influence: 14%
Steadiness: 35%
Compliance: 28%
English
C2(Advanced/Mastery)
Uploaded ID
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