Edmond

E-commerce Support | Fulfillment | Scheduler| Shopify Expert

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 4th, 2025 (5 days ago)

Member Since

October 28th, 2021

Profile Description

Are you looking for an experienced e-commerce professional to enhance your team's performance and boost customer satisfaction? Look no further! With over four years of hands-on experience with top American e-commerce brands, I offer extensive expertise in order fulfillment, administrative tasks, and delivering exceptional customer service.My commitment to excellence is evident in my attention to detail and dedication to creating a positive work environment. I thrive on challenges and consistently find innovative solutions to improve efficiency and motivate both myself and my colleagues.Here’s what sets me apart:Proficiency in managing various platforms like Zendesk, Shopify, Gorgias, and CRM, ensuring top-tier email handling.Expertise in order processing, refunds, fulfillment, order tracking, and inventory management for smooth operations.Skilled at handling credit card disputes, order discrepancies, and billing issues with professionalism.Experienced in providing comprehensive support across phone, chat, and email channels to ensure timely resolution and customer satisfaction.With my proven track record and unwavering commitment to excellence, I’m ready to make a significant impact on your e-commerce team. Let’s work together to take your business to the next level!