Customer Service Representative/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 10th, 2024 (3 days ago)

Member Since

October 21st, 2021

Profile Description

United Home Help Care/Gov Paycard
Services, Inc | Detroit, MI  Intake Advisor/CSR/Phone Receptionist
April 2022 – August 11, 2023

•  Manage the registration process of patients/clients as they enter a health care              facility for medical services.
•  Gather patients’ records, medical histories, obtain insurance information of the            patient, get eligibility, and gather caregivers’ information.
• Schedule ZooUpgrade to see actual infoeting appointments with the clients and caregivers for the
   signing of paperwork.
• Deliver expertise by identifying and analyzing clients and caregivers needs to ensure high satisfaction, growth, and business retention.
   

Real Estate Appointment Setter
January 2022 – April2022

•  Provided customer service to prospective customers by making outbound
   calls to initiate appointments.
• Set, scheduled, and managed appointments with potential home sellers.
• Created and maintained accurate and complete records of all home owners’ interactions.
 • Used Deal Machine in finding distressed properties.


51 Talk | China   
Online ESL Tutor
December 2021 – January 2022

•  Taught the English language to foreign students both kids and adults.
•  Prepared classes using company provided lessons in accordance with student’s           learning needs.
•  Tailored lessons to accommodate differences in learning style
   and speed.

Hyatt Regency Boston Harbor | Boston, MA 
International Training: Food and Beverage Dept. 
July 2017 – July 2018

Worked in various roles in the Food and Beverage Department.
• As waitress, provided attentive service to ensure guest satisfaction.
• As Hostess, managed the front desk by receiving incoming calls for bookings,                inquiries, greeting, attending to customers, and checked restaurant’s emails and          respond to them accordingly.
• As Room Service Attendant, delivered food to guest’s rooms and made sure guests      needs are being delivered efficiently.

Key Achievement
• Employee of the Month