Joeric

Email Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (today)

Member Since

October 19th, 2021

Profile Description

Dynamic Customer Support Specialist with 5+ years of experience delivering top-tier email and chat support for industry-leading brands like Adidas, iHerb, and various eCommerce businesses. Skilled in technical troubleshooting, multitasking, and utilizing tools like Zendesk, Salesforce, Gorgias, and Shopify to enhance customer satisfaction and streamline operations. Known for resolving complex customer inquiries efficiently, I am passionate about creating exceptional customer experiences and driving team success.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Other Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Social Media Moderation

Real Estate » Appointment Setting

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Marikina City, Metro Manila

Tests Taken: DISC
Dominance: 32%
Influence: 33%
Steadiness: 25%
Compliance: 10%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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