Joeric

VA Customer Service Representative| Data Entry Specialist

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 5th, 2025 (6 days ago)

Member Since

October 19th, 2021

Profile Description

Dynamic Customer Support Representative with 5+ years of experience delivering top-tier email and chat support for industry-leading brands like Adidas, iHerb, and various eCommerce businesses. Skilled in technical troubleshooting, multitasking, and utilizing tools like Zendesk, Salesforce, Gorgias, and Shopify to enhance customer satisfaction and streamline operations. In addition to my customer support expertise, I have extensive experience in data entry and product listing. I have successfully maintained databases for food delivery apps, compiled directories for sports organizations, and created accurate, competitive product listings for platforms like Poshmark and Shopify. I’ve also performed various administrative tasks such as gathering and organizing data, preparing reports, and assisting with other project-based activities. Known for my attention to detail, efficiency, and ability to adapt to new tools and procedures, I am passionate about creating exceptional customer experiences and driving team success.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Other Skills

Real Estate » Appointment Setting

Experience: 6 months - 1 year

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Ecommerce

Experience: 1 - 2 years

Office and Administration » Organization

Experience: 6 months - 1 year

E-Commerce » Product Research

Experience: 1 - 2 years

Customer Support » Social Media Moderation

Experience: Less than 6 months

Office and Administration » Email Management

Experience: 6 months - 1 year

Basic Information

Age
30
Gender
Male
Website
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Address
Marikina City, Metro Manila
Tests Taken
IQ
Score:  124
DISC
Dominance: 32%
Influence: 33%
Steadiness: 25%
Compliance: 10%
English
C1(Advanced)
Government ID
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