Cherica

Customer Service Representative

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Overview

Looking for part-time work (4 hours/day)

at $2.28/hour ($200.64/month)

Bachelors degree

Last Active

April 7th, 2025 (yesterday)

Member Since

October 14th, 2021

Profile Description

I am proficient in the English language and have experience in photo editing using Canva and video editing/creation with Filmora 9. Additionally, I am familiar with Microsoft applications such as Word, PowerPoint, and Publisher. I am currently working in the SaaS industry for a Canadian company, where I handle email and chat support, create Help Center articles, generate bug reports, provide product feedback, and attend weekly meetings with direct clients. In my previous role, I managed inbound and outbound calls, addressed billing concerns, performed basic troubleshooting, created and tracked orders, submitted tickets and iUpgrade to see actual info reports, conducted research, and engaged in sales. I am highly motivated to learn new skills and open to training opportunities to gain further knowledge and valuable experience.

Top Skills

Customer Support

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: 6 months - 1 year

Other Skills

Customer Support » Phone Support

Experience: 6 months - 1 year

Video Editing

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mandaue City, Central Visayas

Tests Taken: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”