With 7+ years Customer Service experience who is results-oriented and dedicated in achieving customer satisfaction and surpassing company expectations and has an extensive background in handling the following roles:
-Customer Service
-Customer Order Processing, Tracking, Refund, Cancellation, Redelivery and Replacement
-Fraud Detection and Analysis
Using the ff. Systems / Applications
1. Salesforce
2. Sift
3. Stripe
4. Zendesk Ticketing System
5. Dispatch
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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