Adora

Customer Service I Fraud Detection I Admin Assistance

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 8th, 2024 (today)

Member Since

October 12th, 2021

Profile Description

With 7+ years Customer Service experience who is results-oriented and dedicated in achieving customer satisfaction and surpassing company expectations and has an extensive background in handling the following roles:

-Customer Service (Email, Chat, Telephone and Social Media)

-Customer Order Processing, Tracking, Refund, Cancellation, Redelivery and Replacement

-Fraud Detection and Analysis

Using the ff. Systems / Applications
1. Salesforce
2. Sift
3. Stripe
4. Zendesk Ticketing System
5. Dispatch

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: Less than 6 months

Other Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Experience: Less than 6 months

Office and Administration » Personal Assistant

Experience: Less than 6 months

Marketing » Content Creation » Creative Writing

Customer Support » Social Media Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Travel Planning

Basic Information

Age
38
Gender
Female
Website
Sign Up with Pro Account to View
Address
Naic, Cavite
Tests Taken
IQ
Score:  118
DISC
Dominance: 11
Influence: 7
Steadiness: 45
Compliance: 38
English
C1(Advanced)
Uploaded ID
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