Profile Description
Thank you for expressing interest in my profile. My name is Upgrade to see actual info, and I hold a Bachelor's degree. I am an enthusiastic, reliable, and hardworking professional with over six years of experience providing high-quality service to various call center companies. I take pride in meeting deadlines and only making promises I can keep. As a team player, I am always ready to contribute in any capacity required.I am eager to collaborate with you in delivering exceptional customer service and assisting with any other needs you may have.Skills and Achievements:Web ResearchLead GenerationData EntryProperty ManagementProven customer support experienceStrong phone contact handling skills and active listeningCustomer orientation with the ability to adapt/respond to different personalitiesExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyProficient in resolving customer complaints via phone and emailTools Proficiency:Email Systems: Outlook, Gmail
Scheduling & Appointment Tools: Google Calendar, Calendly, Setmore, Microsoft Outlook Calendar, Zoho CalendarFile Sharing and Document Management: Google Drive, Dropbox, Zoho Docs, Google Workspace (GSuite)Communication Tools: Slack, Flock, Chanty, Microsoft Teams, >SkypeVideo Conferencing Tools: Zoom, Google Meet, Zoho MeetingProject Management Tools: Hubstaff Tasks, Asana, ClickUp, ProofHub, Upgrade to see actual info, TrelloPassword Management Tools: LastPass, Dashlane, Bitwarden, Zoho Vault, NordPassVoIP/Softphone: AvayaMicrosoft Tools: Word, PowerPoint, Excel, Publisher, AccessGoogle Tools: Sheets, DocsIf my qualifications align with your needs, I would appreciate the opportunity for an interview. Please feel free to contact me at your earliest convenience.