Cornelio

QA Analyst | Customer Service Specialist | Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

College Level

Last Active

November 6th, 2024 (6 days ago)

Member Since

October 8th, 2021

Profile Description

Hi there! I'm a Quality Assurance Analyst with 5 years of experience in the BPO Industry. I have a proven track record of effectively handling multiple lines of businesses and providing exceptional support via calls, emails, chats, SMS, and Social Media. 

My expertise in Quality Assurance and Customer Service has helped me develop strong analytical and problem-solving skills, as well as the ability to provide valuable insights to enhance customer experience. I'm passionate about delivering high-quality service and continuously improving processes to ensure customer and client satisfaction. 

For more info, kindly visit my LinkedIn profile: Upgrade to see actual info

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Sales Support

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Office and Administration » Email Management

Marketing » Copywriting

Experience: Less than 6 months

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Ghost Writing

Marketing » Social Media Management

Experience: Less than 6 months

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Content Management

Customer Support » Phone Support » English Speaking

Basic Information

Age
28
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  120
DISC
Dominance: 28
Influence: 36
Steadiness: 22
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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