Customer Service | Administrative Support | Shopify Speciali

Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

Bachelors degree

Last Active

March 21st, 2025 (today)

Member Since

October 7th, 2021

Profile Description

Going the extra mile isn't just part of my job-- it's who I am.
Hi, you’re here! I help businesses stay organized, connect with customers, and accomplish things.

EXPERIENCE
- Customer Service Experience for 5+ years (Healthcare, Travel, Transportation)

SERVICES I OFFER:

CUSTOMER SERVICE
- Customer Service Assistance (Email, Live Chat, Phone Support)
- Feedback/Complaints Management
- Customer Accounts Management

ADMINISTRATIVE SUPPORT
- Email management
- Calendar management
- Data entry
- Document preparation
- Creating and managing spreadsheets,
- Online research

E-COMMERCE SOLUTIONS (Shopify Dropshipping)
- Product Research
- Product Listing
- Shopify Store Development
- Product Photo Editing
- Logo Making
- Managing orders (Processing orders, tracking shipments, and handling returns/refunds)
- Customer Service
- Managing Inventory
- Data Entry

SOCIAL MEDIA MANAGEMENT
- Content Creation (Content Scheduling and Posting)
- Social Media Strategy and Growth
- Engage with Followers, Groups, and Communities
- Analytics and Performance Tracking
- Graphic Designing

DATA ENTRY
- Inputting data into Spreadsheets
- Transcribing handwritten documents or audio files
- Sorting and organizing data for easier access

ONLINE RESEARCHER
- Market and Business Research
- Lead Generation and Data Collection

SOFT SKILLS:
- Proactive
- Eloquent
- Problem-Solver
- Detail-Oriented
- Resourceful
- Reliable

TRAINING ATTENDED:
- General Administrative VA (ProVAPH)
- FB Ads (ProVAPH)

MY DIGITAL TOOLS:
- MS Office Tools (Word, Excel, Powerpoint)
- Google Workspace (Sheets, Docs, Drive)
- iWork (Keynote, Pages, Numbers)
- Email/Communication Tools (Teams, Slack, WhatsApp, Gmail, Zoho Mail, MS Outlook)
- Appointment Scheduling/Calendar Tools (Google Calendar, Calendly)
- Editing Tools (Canva, CapCut, Photoshop, CorelDRAW, Inkscape)
- E-commerce and Dropshipping Tools (Shopify, AliExpress, AliTools, ProSimilarWeb, Eprolo, Shopify Inbox, Store Detector)

Your time matters; that’s why I’m here!

Let’s schedule a quick call to go over your needs.