Onboarding Specialist / Customer Service/ VA / BDR

Overview

Looking for full-time work (8 hours/day)

at $7.84/hour ($1,379.84/month)

Bachelor of Science in Agriculture

Last Active

October 2nd, 2024 (today)

Member Since

January 9th, 2015

Profile Description

Hello there! 



My name is Upgrade to see actual info, with nine years as a remote onboarding specialist team lead,
I've developed strong orgUpgrade to see actual infozational skills, effective communication, and a
knack for managing multiple tasks. I’m passionate about helping clients get the
most out of their software and excel at resolving issues and anticipating
needs. I’m eager to bring my experience and enthusiasm to your team and
contribute to your success!



Are you looking for a reliable VA to handle administrative tasks and free up
your time?
Do you want to enhance customer support and
provide quicker, more effective solutions?
Do you need assistance with managing schedules,
correspondence, and office tasks efficiently?
Are you looking for a support specialist who can
handle customer inquiries with professionalism and care?
Do you want to create eye-catching graphics and
visuals to elevate your brand's online presence?

These are some of the services I can offer you:

1. General VA
- I can manage your emails, schedules, and appointments.
- I can orgUpgrade to see actual infoze and maintain data in spreadsheets or databases.
- I take care of all correspondence, including phone calls and emails, and
coordinate, and tasks and projects.
- Basic graphic designs to elevate your brand's online presence.
- Prepare and format documents, reports, and presentations.
2. Customer Service:
- I help address and resolve inquiries, complaints, and issues from customers.
I provide detailed information about
products or services and assist with order placement, tracking, and returns.
ensure clear and professional
communication with customers through phone, email, or chat.
3. Support Specialist
I provide technical assistance by
supporting and troubleshooting various issues.
I assist customers with their product
or service-related inquiries and focus on diagnosing and resolving support
issues efficiently.
I can also create and update support
documentation and knowledge bases to ensure accuracy.
Following up with customers to ensure
their issues are fully resolved is an important part of my responsibilities.


My skills
OrgUpgrade to see actual infozational
skills
Time management
Customer Service
Communication
Project management
Computer skills
Attention to detail
Collaborative
spirit
Interpersonal
skills
Familiarity with
social media
Data Entry
Ability to
multitask


Tools:
Salesforce
Zendesk
Vtiger
Jira
Bugzilla
Calendly
Google Calendar
Canva
Capcut
Filmora
Gmail
Outlook
Google Drive
Dropbox
Google Docs
Spreadsheet
Microsoft Office
Excel
Zoom
Slack
Skype
Google Meet
Twitter Plugin
Facebook Plugin