A results-driven professional with leadership experience in the hospitality and BPO industry, including roles as Team Leader, Subject Matter Expert, Restaurant Supervisor, and Assistant Restaurant Manager. Demonstrated expertise in managing teams, ensuring high-quality customer service, and training staff on operational best practices. Skilled in overseeing daily operations, optimizing workflow efficiency, and contributing to business growth. Proven ability to handle complex issues, resolve customer concerns, and drive team performance to exceed goals.
Experience: 2 - 5 years
Proven expertise in team management, delivering exceptional customer service, and training staff on operational best practices. Adept at overseeing daily operations, streamlining workflow efficiency, and driving business growth. Skilled in resolving complex issues, addressing customer concerns, and motivating teams to exceed performance goals.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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