Achilles
Virtual AssisUpgrade to see actual info t / Customer Service / Team Lead
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.95/hour ($1,400.01/month)
College Graduate
Last Active
December 24th, 2024 (19 days ago)
Member Since
July 26th, 2010
Profile Description
I have started my customer service journey more than a decade starting way back in 2008. I've seen the industry evolve From a BPO setting taking calls and handling irate customers to handling chat tickets and responding via SMS and tickets from different platforms. I am knowledgeable in several market verticals from vacation rentals to cryptocurrency. I am honest in saying that I have made learning a skill and for a short amount of time I am able to adapt to processes let alone build one from scratch.
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Professional Services » Management Services » Customer Support Management
Experience: Less than 6 months
Customer Support
Experience: 5 - 10 years
Other Skills
Marketing » Marketing Automation
Experience: 2 - 5 years
Office and Administration » Google Forms
Experience: 2 - 5 years
Basic Information
- Age
- 41
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Iloilo City, Iloilo
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 56
- Influence: 53
- Steadiness: 88
- Compliance: 39
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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