A+ E-Commerce Customer & Operations Support

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

September 20th, 2024 (51 days ago)

Member Since

September 29th, 2021

Profile Description

Hi, I'm Upgrade to see actual info! Specializing in administrative and customer support.

I have substantial experience in various administrative roles, such as executive assistant, project assistant, and backend operations assistant. I have handled different troubleshooting and resolving administrative and technical issues in my years of working.

As an experienced administrative support for the past 6 years handling different hats, I have consistently provided exceptional support to businesses and business owners.

I hold myself to high ethical standards and my work revolves around trustworthiness and integrity. With a dedication to providing excellent service, I am confident in my ability to contribute positively to any team.

What I do:

Admin Assistance
I can do Database Management (Microsoft Excel and Google Sheets), Data Entry, Online Research, Calendar & Email Management, CRM Management, Website Management, Travel Planning, Online Purchasing, Lead Generation, Cold Outreach, and Etsy Market Research & Keywords Optimization.
<8efe80624d780eba0c6493ec45140364>Email and Chat Support
I’ve been a customer support for 5 years and have handled platforms such as Intercom, Shopify, Etsy, and Amazon Seller Central.

Xero Bookkeeping
I’ve been using Xero for 4 years. My main focus is reconciliation. However, I can do other tasks such as invoicing, tracing records, and record keeping.

Graphics Design
I use Canva for designing engaging email templates, social media content materials, banners, website digital assets, and any digital materials used for marketing.

Known for being reliable and a self-starter, I'm excited to work with people carrying impactful missions to the world. Let's collaborate!