Customer Service Representative 

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

College Undergraduate

Last Active

December 29th, 2024 (3 days ago)

Member Since

September 28th, 2021

Profile Description

???? Skilled Cold Caller and Dispatcher with a proven track record of driving sales and ensuring operational efficiency:
???? Cold Caller | Blue Pearl Mortgage Group
(July 2023 - December 2023)
Proactively initiated unsolicited calls to potential clients, introducing services, and nurturing relationships.
Generated high-quality sales leads and scheduled appointments by effectively engaging with individuals and businesses without prior interest.
Focused on converting recipients into valued clients through engaging conversations and tailored offerings.
???? Dispatcher | RM Worthy/Medzoomer
(May 2023 - July 2023)
Coordinated drivers seamlessly by utilizing text communication and offered prompt assistance as required.
Proficiently managed the Driver's Availability Sheet, ensuring accurate tracUpgrade to see actual infog of driver availability and order details.
Leveraged Admin Portal and Onfleet for precise order dispatch, driver earnings, route management, and monitored deliveries for compliance and verification.
???? Customer Service Representative | Teletech Dumaguete
(December 2019 - August 2021)
Provided exceptional customer service, catering specifically to clients aged 65 years and above, assisting them in placing orders at Walmart for over-the-counter items.
Proficiently guided clients through creating and managing online accounts, ensuring a seamless user experience.
Conducted outbound calls to resolve clients' concerns effectively, demonstrating product knowledge and ensuring satisfaction.
???? Why Choose Me?
Adept at fostering relationships and driving sales through effective communication and engagement.
Proficient in utilizing various platforms and tools to streamline operations and ensure optimal service delivery.
Committed to delivering exceptional customer experiences while achieving organizational goals.
I'm passionate about leveraging my expertise in cold calling, dispatching, and customer service to contribute effectively to your projects and exceed expectations.