Overview
Looking for full-time work (8 hours/day)
at $3.60/hour ($633.60/month)
High school diploma
Last Active
November 4th, 2024 (4 days ago)
Member Since
September 23rd, 2021
Profile Description
I have more than 5 solid years of Customer Service experience handling inquiries through phone, chat, and
I have discovered some techniques or effective ways to communicate properly, solve issues and get things done. I can also multi-task and be willing to do any related jobs since that's the field that I am good at.
Understanding customers' needs is my greatest strength, I believe that if you have this skill then you can provide an accurate and complete resolution to all queries but I know, you also need to be patient, empathetic and a good communicator to provide an exceptional customer experience. These skills matched with credible years of experience in this field make me a strong candidate for this role.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
I have more than 5 solid years of Customer Service experience handling inquiries through email on an Online Retail Store. POC of Email Support. I have been assigned to phone support, live chat and email. These made me acquire my skills in handling customers' queries with patience and empathy. It also enhances my communication and written skills.
Customer Support » Chat Support
Experience: 2 - 5 years
Handled customers' queries over live chat for an E-commerce company. Queries are more on order tracking, returns for refund and replacement, payments and complaints. Also handled Admin tasks like data entry, system update and internet research.
Customer Support » Phone Support
Experience: 2 - 5 years
Handled customers' queries over the phone for an E-commerce company. Queries are more on order tracking, returns for refund and replacement, payments and complaints.
Other Skills
Office and Administration » Email Management
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 86
- English
- B1(Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
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