Amazon Account Management Head Trainer/ VA Manager

Overview

Looking for part-time work (5 hours/day)

at $10.00/hour ($1,100.00/month)

Associates degree

Last Active

November 21st, 2024 (yesterday)

Member Since

December 23rd, 2014

Profile Description

Upgrade to see actual info Upgrade to see actual info - Amazon Seller Central Expert & Virtual Assistant Agency Owner
I am Upgrade to see actual info Upgrade to see actual info, the founder of GCVA Service Provider, a specialized virtual assistant agency with 9 years of experience helping Amazon sellers manage their day-to-day operations. As an Amazon Seller Central account manager and an Online Arbitrage and Wholesale Evaluation trainer for more than 6 years, I have developed deep expertise in Amazon account management, product listing optimization, inventory management, and team leadership. My team and I have successfully trained numerous virtual assistants to deliver top-notch e-commerce support.
At GCVA, we provide tailored solutions to help e-commerce businesses thrive, with a focus on sustainable growth and operational efficiency. My skill set includes:
    Amazon Tasks:        Optimizing listings (bullet points, keyword research, product descriptions)        Creating and managing Amazon Ads campaigns        Reconciliation of shipments with a 90% success rate for seller reimbursements        Checking returns, refunds, and reimbursements, with a 99% success rate for un-returned items        Managing inventory adjustments and ensuring full reimbursement for missing, damaged, or defective items        Creating, re-listing, and managing removal of stranded inventory        Resolving suppressed item issues to ensure all listings are active and sellable        Removing negative feedback that may affect seller performance        Handling unfulfillable inventory and securing reimbursements for warehouse, carrier, and distributor damage        Creating new listings and conducting online arbitrage research        Training new VAs on all Amazon-related tasks        Monitoring seller social media accounts and case logs        Performing data entry and creating buy lists        Developing Enhanced Brand Content (EBC+) for listings
    eBay Tasks:        Creating and managing listings        Monitoring and processing sales and customer messages        Providing feedback to customers
    Walmart Tasks:        Creating listings        Monitoring sales and coordinating order processing
Beyond e-commerce, I have experience working as a Customer Excellence Representative for Jardine Schindler, where I handled client satisfaction analysis, and as a Quality Assurance Analyst for Rendition Digital (partnering with Build-A-Bear), where I honed my skills in web communications and online quality management.
Committed to continuously expanding my knowledge in areas like PPC and data analysis, I strive to ensure that my clients achieve exceptional growth and success in the competitive marketplace.
If you're looking for a dedicated, experienced, and passionate professional to elevate your Amazon, eBay, or Walmart business, let's connect!