*Helps the operations by helping associates meet their target for VOC and Quality through monitoring and random call listening.
*Provide coaching to associates to help improve their areas of opportunity.
*Attends calibration sessions and huddles.
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.