A highly-skilled, detail-oriented medical virtual assistant and customer service advocate with extensive expertise providing great support and ensuring tasks are finished on a timely manner and with utmost confidentiality.
The following are some of my duties and tasks as Medical Virtual Assistant:
~Billing Collections
~Denial Management
~Manage patient inquiries about statements ~Calls insurance company for claim status, denials, appeal status
~Patient Collections/Process patients’ payments via phone
~Posting ERA's
~Analyze EOBs
~Verify patient benefits and eligibility
Tools and websites used are not limited: ~Nexctech , IMW & Practice Fusion - ( EMR tool )
~Outlook
~ Microsoft Office
~Teams
~Insurance Websites (Noridian Portal, Availity, MedPoint and more)
I’m looking forward to showcasing the knowledge and skills that I have acquired throughout my working experience and also hoping to further learn and acquire more skills from you should I be chosen to be part of your team.
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