Customer Service Representative/ Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

College Level

Last Active

February 7th, 2025 (5 days ago)

Member Since

September 10th, 2021

Profile Description

My name is Upgrade to see actual info, and I was born and raised in the Philippines. I am a highly motivated and trainable individual. I have done outbound and inbound customer service, I am the one that you're looking for and I have the best training as a customer service representative when I was with JPMorgan Chase Bank, we were taught to be customer obsessed and to always deliver a 5-star customer service experience.

For my work experiences, I was a market researcher at Survey Sampling International for 2 years where I do outbound calls and conduct surveys to targeted household respondents. After that, I was promoted as a Quality Assurance Supervisor and has been in that stint for 3 years, wherein, I do meetings with clients for the project provided and do live monitoring for the agents.

Then I worked with JPMorgan & Chase bank as a customer service representative for 8 years, I assisted customers with their personal banking questions and their everyday finances and expenses. Then, I transferred to a different department as a Merchant service representative, a technical support representative to help out with their Point-of-sale terminals, funding and transactions with their businesses.