Freelance

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Associates degree

Last Active

January 20th, 2025 (31 days ago)

Member Since

September 10th, 2021

Profile Description

I've been troubleshooting in the telecom sector for a number of years. I enjoy talking with clients, getting them what they need, and providing top-notch support. I recently switched careers and work for a travel agency. I phone hotels to make sure the reservation is ready and that the client's request was met. I also worked in sales as well; we made outgoing calls, sometimes known as cold calls, to offer a range of services related to home, auto, health, MCA and other areas.
I am currently handling home insurance right now. I spent two years starting out as a customer service representative, helping consumers with any kind of request, including cancellation, endorsement, and general inquiries. After receiving apromotion, I was transferred to the Associate Accounts Manager position. In this role, I support the Licensed Sales Agent in obtaining a pre-quote and comparing the home's rate with several local carriers. I also ensure that all details, including the type of construction, exterior walls, policy type, and dwelling coverage, are reasonable given the price our client or customer paid for their home.
I am conversant with a variety of messaging interfaces, soft phones, and CRMs.
* Telecommunication - Customer Service (ERD Position)* Sales/ Sweepstakes - Medicare, MCA, Logistics and others* Travel Agent - Reservation Verifier* Insurance Agent - Customer Service (Assist Insureds with policy inquiry, billing(refund) and cancellation)* Associate Accounts Management - Assist licensed agent by creating pre-quote for new build home.