Answer incoming calls regarding billing issues, product problems, service question and general cardmembers concerns
Responsible for maintaining a high level of professionalism with cardmembers and working to establish a positive rapport with every caller.
Update cardmembers information in our database during or after each call.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.