Customer Service Rockstar | Sales Quality Assurance

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 15th, 2025 (5 days ago)

Member Since

September 7th, 2021

Profile Description

With over a decade of experience in customer service and Quality Assurance within Amazon’s Retail Department, I have built a strong foundation in delivering top-tier service and maintaining high-quality standards. 

My expertise extends to sales, where I served as a Quality Coach at a U.S.-based Solar Consulting Company, refining sales strategies, enhancing team performance, and ensuring customer satisfaction. Whether it's optimizing customer interactions, improving sales processes, or upholding quality standards, I bring a results-driven approach to every project.

You’ve come to the right place! 

I am skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes:<8efe80624d780eba0c6493ec45140364>Email communication
Live chat support
Complaint handling
Call Listening
Coaching Agents

TOOLS I'M FAMILIAR WITH :

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Freshsales / Freshwork
Pandadoc
Canva
Freshdesk
Shopify
Zendesk
GoHighlevel
G-Suit
Google Earth Pro
SitexPro
ZOOMSkype
Loom
VICI