Kareen
Customer Service Expert| QA and Vendor Management
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $7.00/hour ($770.00/month)
Bachelors degree
Last Active
September 20th, 2024 (51 days ago)
Member Since
September 7th, 2021
Profile Description
I am a senior Quality Assurance Analyst with 14+ years of experience in Customer Service. I have an extensive experience in Quality Management, Operational Excellence, Vendor and Client Relations Management, Escalations, Scheduling, and Process Improvement. I have successfully provided support to a wide range of products and services such as general insurance and re-insurance, mortgage, GPS technology, e-Commerce, healthcare, and wellness and fitness organizations.
I love to learn new things and I learn fast. I value integrity above all else as it keeps me both grounded and confident in what I can offer to the company I work with.
I am proficient in creating and analyzing various levels of reports using Microsoft Office tools.
Top Skills
E-Commerce » Inventory Management » Quality Control
Customer Support
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft Excel
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Marketing » Content Creation » Proofreading
Marketing » Content Creation » Technical Writing
Professional Services » Management Services » Inventory Management
Customer Support » Technical Support
Customer Support » Phone Support
Office and Administration » Transcription
Office and Administration » Translation
Accounting » Financial Accounting » Financial Analysis
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Trias, Cavite
- Tests Taken
- DISC
- Dominance: 45
- Influence: 7
- Steadiness: 27
- Compliance: 22
- Uploaded ID
- Sign Up with Pro Account to View
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