I am a senior Quality Assurance Analyst with 14+ years of experience in Customer Service. I have an extensive experience in Quality Management, Operational Excellence, Vendor and Client Relations Management, Escalations, Scheduling, and Process Improvement. I have successfully provided support to a wide range of products and services such as general insurance and re-insurance, mortgage, GPS technology, e-Commerce, healthcare, and wellness and fitness organizations.
I love to learn new things and I learn fast. I value integrity above all else as it keeps me both grounded and confident in what I can offer to the company I work with.
I am proficient in creating and analyzing various levels of reports using Microsoft Office tools.
Experience: 5 - 10 years
Experience: 5 - 10 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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