Team Leadership and Productivity Monitoring Financial and Me

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

January 15th, 2025 (2 days ago)

Member Since

November 27th, 2014

Profile Description

I have extensive experience across customer service, sales, appointment setting, and collections, having worked in various roles that honed my ability to manage teams, assist clients, and meet organizational goals effectively.For the past two years, I have served as a Team Leader in a collection department for a project-based role. My responsibilities included monitoring my team’s productivity, providing hourly updates on collections, and handling supervisory calls when subscribers were dissatisfied with the information provided. Before stepping into leadership, I worked as a Collections Agent, assisting subscribers in setting up payment arrangements to help them settle their dues.I also have experience as a Medical Collector, where I manage medical billing and collections, ensuring accurate payment processing and resolving billing issues effectively. Additionally, I worked in the billing section for debt collections for an Australian account, helping clients update their credit ratings and providing tailored payment Upgrade to see actual info customer service, I have worked as an Outbound Appointment Setter for solar panel services targeting clients in the USA and Australia, and I have provided chat support, ensuring quick and effective resolutions to customer Upgrade to see actual info sales, I gained valuable experience as a Data Encoder in a retail store in Cebu City. I was responsible for stock inventory management (stock-in and stock-out) while engaging with customers to understand their needs and promote products. My resourcefulness and customer-friendly approach consistently led to high sales and excellent customer satisfaction.Through my diverse roles, I have developed a wide range of skills, including customer relationship management, strategic sales planning, productivity monitoring, and resolving client concerns. I take pride in my ability to adapt to different tasks, stay resourceful, and consistently achieve results in a professional and customer-focused manner.