Ayala Alabang Village, Muntinlupa City, Philippines
SummaryWith over 10 years of diverse professional experience, I have honed expertise in sales and marketing, customer and tech support, virtual assistance, and leadership. My strong background in real estate, lead generation, and operations management and my passion for continuous learning drives me to excel in dynamic environments. I am committed to delivering high-quality results while fostering a positive work culture.SkillsAdministrative Support: Task coordination, operations management, transaction coordinationCustomer Service & Technical Support: Tier I & II support, client relationship managementSales & Marketing: Lead generation, appointment setting, campaign managementLeadership: Team supervision, employee training, production planningData Management: List pulling, skip tracing, CRM management, contract draftingCommunication: Cold calling,
Professional ExperienceLead Manager
Rapid Assistants | April 2024 – September 2024Managed lead generation processes, including list pulling and skip tracingDeveloped calling, texting, and
Sphere Rocket | February 2023 – March 2024Managed leads, set reminders, and maintained CRM databaseCreated and launched
Rukific Bakery | August 2019 –
Diadem DDM Ltd. |
US Real Estate Firms | April 2015 – December 2017Assisted real estate teams with lead generation and appointment settingSupported CRM management and client communicationsWorked with firms including Red Stone Real Estate, Mahan Homes, and Dallas Luxe Homes
EducationBS Psychology
Adamson University | 2000 – 2004High School Graduate
St. Anthony School | 1996 – 2000Certifications & AssessmentsPostgraduate Certificate in Project Management
Asian Institute of Management - The School of Executive Education and Lifelong Learning
Awarded April 30, 2023
Includes:
DISC Index Behavioral AssessmentStrong skills in problem-solving, quality control, and decision-making
Character ReferencesTed Oliver Palgan
Division Manager, Rapid Assistants<8efe80624d780eba0c6493ec45140364
Francene Aguilar-Caguimbal
Immediate Supervisor, Rapid Assistants<8efe80624d780eba0c6493ec45140364
Lindsey Ethel Dalion
Training Manager, Rapid Assistants<8efe80624d780eba0c6493ec45140364
Experience: 2 - 5 years
Experience: 2 - 5 years
Leads Prospecting Buyer and Seller, FSBOs and Expired listing, Circle prospecting, Just listed Leads Management/Nurturing Monitor web platform for incoming leads Respond to lead inquiries in a timely manner Contact lead via call, email, or SMS Update leads and call lists Leads follow up Appointment Setting / Cold Calling Identify the lead’s motivation For buyers, identify the lead’s home buying criteria For sellers, obtain information about the home for sale
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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