REVA | E-Commerce TL/CSR | Lead Generation | STR Coordinator

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

College Graduate

Last Active

June 30th, 2024 (3 days ago)

Member Since

November 18th, 2009

Profile Description

I am a great problem solver and a multi-tasker.

Office-based, I have been a Customer Service Representative for more than three (3) years wherein I handled both phone, chat and email support. I was duly promoted to Team Lead two (2) years after proving my worth. I also am a good trainer as I handle and train new agents plus I had great listening skills as I also do QA (quality assessment/assurance) for my team.

Home-based, I have worked as a Customer Service Representative for three (3) months and has been promoted as a Quality Assurance Specialist but was later on trained on Portal and Fraud Checks Team in preparation to handling the company's Social Media Team. That being said, I have been a Social Media Supervisor since January 2013 to present. Like my office-based job, I also conduct training and coaching sessions with both my new and tenured agents.